Aug 3, 2017

 

Well, it happened. I was on my way to work and my 2018 Chevy Equinox decided that right now, in this very moment, was the best time for it to just stop working. My car is brand spankin’ new, so you can imagine my frustration. Now, it’s not like my car up and exploded on me, but it slowly but surely stopped moving, despite my vigorous efforts to make the pedal work. For good measure, I got out of my car and popped the hood as though I had ANY idea what I was even looking for.

I sat there for a solid 5 minutes, hand on my hip looking over all of the caps, pipes, and what I suspect was the engine, but I’m not even confident of that. Eventually, I just slammed the hood down and kicked the tire. Pro tip: Don’t kick the tire. I may have broken my ankle kicking the tire. Another pro tip: swearing at your vehicle also isn’t going to make the thing magically start up again.

So there I sat, with a sore ankle and a stationary car. I didn’t have a choice but to call to have my car towed. I had no idea what was wrong with the thing, and clearly, violence wasn’t going to startle it to life. When the tow company brought my car to Galles Chevrolet (where I got the vehicle), I was a less-than-pleasant person to work with. After delivering a few choice words I sat down in the waiting room when a technician came in and summoned me.

The man, as gently as he could, said “Um, ma’am. Did you happen to check your gas before you left for work?” I quickly answered no, and then the technician just looked at me, and said, “You see, Ma’am, your car wasn’t working because it ran out of gas. My entire person went absolutely beet-red. How is it possible that I didn’t think to check there first? I felt so foolish. I started apologizing profusely. Some of the things I had said to this man about my car not working were just mean, and he was kind enough to bring me away from the eyes of the other patrons to avoid further embarrassment. He couldn’t have been kinder and polite to me, even after I was acting like a total troll.

Things we learned: 1.) Check yourself before you wreck yourself. I was so rude and the fault was entirely mine in the first place. He was only trying to help me, despite my jerky behavior, and I was still treated with the utmost respect and kindness. I seriously didn’t deserve it.  2.) The service department at Galles Chevrolet is filled with extremely patient people. I can safely say that they will have my business for years to come.

If you find yourself in need of service, Galles Chevrolet is the place to go.

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