Here at Galles Chevrolet, we work hard to provide all of our customers with exceptional customer service. We understand that not every person will have a five-star experience when they walk through our doors but we want to hear why you didn’t so we can work even harder to make sure that we learn from our mistakes so we can provide more five-star experiences after. We love to hear that you enjoyed your experience with our sales, services, finance, or even individual works, but don’t be afraid to give us corrective criticisms. We love to hear how we can better ourselves if there was something you wished happened differently. We can only get better if we know what we’re doing wrong. SO let us know how your experience was good or bad, and if you’re looking for a new or pre-owned vehicle or you need service for your beloved vehicle, stop into Galles Chevrolet today!
Customer Testimonials:
- Mary and Randell P. in Albuquerque, NM – “My husband and I went to Galles to test drive a Bolt. We pulled into the dealership and noticed a pile of a salesman on a corner near the certified building waving at us and one even pointed to a parking spot. We continued to the handicap parking in front of service. I was on the phone with a previous dealership as we pulled in so we did not exit the vehicle for a few minutes. I noticed a salesman standing nearby who kept his eye on us and walked over as we got out of the vehicle. He welcomed us to Galles and introduced himself as Shawn Desmond and shook our hands asking both our names. We told him we were looking into the Chevy Bolt and comparing it with Toyota and wanted to test drive one. Shawn said great, that’s so funny that you came in for that and I asked why? He said they assigned me the job of test driving cars today, come on in and let’s see what we can find. Unfortunately, they did not have a Bolt in stock but he gave us a printout and answered every question we had about the car. My husband said wow, that is like a virtual test drive without the video. We have since purchased a Toyota but it was not our first choice if Galles had the car we wanted we would have purchased it from Shawn. Before we left I mentioned that I was very pleased and that I had purchased several vehicles in my time but he was one of the best sales people I had ever met, he replied it’s not about selling its about customer service. I guess that is how he earned all those trophies behind his desk. Fantastic experience and when I need another car I will call Galles.”
- Jeanette L. in Albuquerque, NM – “Today we came in and we were looking for a used car for my mom. We were approached by Shawn M. Desmond. He was super helpful. was not pushy at all and did everything he could to us the best possible deal. We bought a 2016 Chevy sonic. Shawn made the whole experience nice, smooth and overall great experience! I would absolutely recommend Shawn and the Galles to all my family and friends!”
- ROGER J. in Albuquerque, NM – “I only had to wait five minutes at the Service Desks for a Galles rep to appear and oil change was completed one hour after my arrival. Offered a free car wash, I declined so that I could get back on the road. The big screen TV was a nice touch to the waiting room. Now if they would just serve popcorn it would have been a perfect afternoon.”
- DENNIS L. in Zuni, NM – “ Friendly sales team. Positive atmosphere. Especially our Salesman! The general manager.! Made us feel like a king and queen. ! We didn’t wait that long to purchase our vehicle and the Finance Person was just so friendly and had the signing took less than 20 minutes. All our questions were answered regarding financing and about our New truck. 🙂 GREAT JOB, KEEP IT UP!.”
- Aimee D. in Albuquerque, NM – “I was very impressed with the pre sales experience I had with Galles Chevrolet. Mr. Chris Lucero, internet sales, responded to my questions and concerns very quickly and was able to get me a great deal on the vehicle I wanted. I have dealt with Galles for service before, but never sales. I was not disappointed!! I look forward to again working with Galles in the future for my vehicle needs. Thank you for a great experience!!!”
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